Terms of service

OVERVIEW

This website is operated by LilaFox Anime Shop (“we”, “us”, “our”). We offer this website, including all information, products and services (the “Services”), to you conditioned upon your acceptance of these Terms of Service (“Terms”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not use our Services.

1. ACCESS AND USE

You confirm that you are at least 18 years old or have permission from a legal guardian.

You agree to provide accurate and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account.

2. PRODUCTS

We strive to describe our products as accurately as possible. However, slight variations (e.g. colours, appearance) may occur.

We reserve the right to modify or discontinue products at any time.

3. ORDERS AND CONTRACT

By placing an order, you make a binding offer to purchase.

A contract is only concluded once we confirm your order by email.

We reserve the right to refuse or cancel orders at our discretion.

4. PRICES AND PAYMENT

All prices are listed in [CHF/EUR/etc.] and may change at any time.

Unless otherwise stated, prices do not include shipping costs or applicable taxes.

You agree to provide valid payment information and authorize us to charge the applicable amount.

5. SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

The risk of loss or damage passes to you upon delivery of the goods to you.

We are not liable for delays caused by shipping providers or circumstances beyond our control.

6. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy [LINK].

Unless explicitly stated, there is no automatic right of withdrawal.

7. INTELLECTUAL PROPERTY

All content on this website (texts, images, logos, etc.) is protected by intellectual property rights and may not be used without permission.

8. THIRD-PARTY SERVICES

Our Services may include third-party tools or links. We are not responsible for their content or functionality.

9. SHOPIFY PLATFORM

Our shop is hosted by Shopify Inc.. All purchases are made directly with LilaFox Anime Shop.

Shopify is not responsible for transactions between you and us.

10. PRIVACY

The processing of personal data is governed by our Privacy Policy [LINK].

Your data may be processed by third-party providers (e.g. Shopify) including outside Switzerland.

11. LIABILITY

We are liable for damages only in cases of intent or gross negligence.

To the extent permitted by law, liability for slight negligence is excluded.

We are not liable for indirect damages, loss of profit, or consequential damages.

Nothing in these Terms excludes mandatory legal liability.

12. DISCLAIMER

The Services are provided “as is” without warranties of any kind, to the extent permitted by law.

13. TERMINATION

We may suspend or terminate access to our Services if you violate these Terms.

14. CHANGES TO TERMS

We reserve the right to update these Terms at any time. The latest version will be published on this website.

15. GOVERNING LAW AND JURISDICTION

These Terms are governed by Swiss law.

The place of jurisdiction is Basel, subject to mandatory consumer protection provisions.

16. CONTACT

LilaFox Anime Shop
Nadine Wild
Stutzring 5
4107 Ettingen
Switzerland
Email: info.lilafox@gmail.com